Terms & Conditions

You may use this website for lawful purposes only. You agree not to attempt to disrupt the site, gain unauthorised access to it, scrape it at a scale that affects its operation, or use its content in a way that misrepresents PRARAH.

Website content is provided for general information. We aim to keep it accurate and current, but content, service descriptions and availability may change without notice.

PRARAH provides services across strategy, social media, creative and content, brand, digital presence, growth and performance, influence, and technology and AI enablement. The exact deliverables, timelines, dependencies and fees for any engagement are defined in a written proposal or scope of work agreed with you.

Where the proposal and these Terms conflict, the signed proposal or agreement for that engagement takes precedence.

Submitting an enquiry does not create a contract. Prices, packages, timelines and indicative recommendations shared before an agreement are estimates based on the information available at the time, and remain subject to confirmation.

• Providing accurate information, brand assets, approvals and access in reasonable time
• Holding the necessary rights to any content, logos, images or data you supply to us
• Ensuring your business, products, claims and offers comply with applicable law and platform policies
• Maintaining ownership and control of your own accounts, domains, billing methods and subscriptions
• Responding to review requests within agreed timelines, since delays affect delivery schedules

The PRARAH name, logo, website design and website content belong to PRARAH and may not be copied or reused without permission. Ownership of project deliverables transfers to you as set out in the relevant agreement, normally on full payment. Unless agreed otherwise, PRARAH retains ownership of its underlying methods, templates, frameworks and working files, and may reference completed work in its portfolio where you have not asked us to keep it confidential.

Our work often involves third-party platforms, software and advertising channels. Those services are provided by their own providers, under their own terms, pricing and policies. Availability, features, eligibility, pricing and approval decisions are controlled by those providers, not by PRARAH, and may change at any time.

PRARAH does not represent itself as an official reseller, partner or authorised representative of any software or platform provider unless that relationship is separately confirmed in writing.

• Fees, payment schedule and payment method are set out in the applicable proposal or invoice
• Retainer and subscription-based work is billed for the agreed period
• Third-party costs such as advertising spend, software subscriptions and licences are separate from our fees unless expressly stated
• Applicable taxes are added where required. [To be confirmed: tax registration status and invoicing details]
• Work may be paused where an invoice remains unpaid beyond the agreed date

Marketing, advertising, content and growth results depend on many factors outside our control, including your market, offer, pricing, competition, budget, platform algorithms and policy changes. PRARAH does not guarantee rankings, reach, followers, engagement, leads, conversions, sales, revenue or cost savings. We commit to professional effort, honest reporting and sound execution.

To the maximum extent permitted by law, PRARAH is not liable for indirect, incidental or consequential losses, including loss of profit, revenue, data, goodwill or business opportunity. Where liability cannot be excluded, our total liability for any claim relating to an engagement is limited to the fees paid to PRARAH for the specific service giving rise to that claim.

Each party will treat non-public information shared for the purpose of an engagement as confidential and use it only for that engagement, except where disclosure is required by law.

Either party may end an engagement with reasonable written notice as set out in the applicable agreement. On termination, you remain responsible for fees for work performed and for committed third-party costs already incurred. Cancellation and refund principles are set out in our Refund & Cancellation Policy.

These Terms are governed by the laws of India. [To be confirmed: the city/state whose courts will have jurisdiction, based on the owner's principal place of business.]

This document may be updated as our services, tools and legal obligations change. The version published on this page is the version that applies. Where a change is material, we will update the "last updated" reference above. Continuing to use the website or our services after an update means you accept the updated version.

For any question about these Terms & Conditions, write to connect@prarah.com. PRARAH AGENCY currently operates as a sole proprietorship and can be reached by email; a postal correspondence address will be published here once confirmed.

• Email: connect@prarah.com
• Website: https://prarah.com
• Business structure: Sole proprietorship
• Registered/correspondence address: [To be confirmed]
• Tax/registration identifiers: [To be confirmed, if and when applicable]