Privacy Policy

PRARAH AGENCY ("PRARAH", "we", "us") operates prarah.com and provides digital marketing, creative, social media, digital presence, growth and technology services. This policy applies to visitors to our website and to people who contact us with an enquiry.

We only collect the information you choose to give us. Through our enquiry form or by writing to us directly, that typically includes:

• Your name and the business or brand you represent
• Contact details such as email address and phone/WhatsApp number
• Industry, budget range or timeline where you choose to share it
• The services you are interested in and any details you include in your message

Please do not send sensitive personal information, financial account details or confidential third-party data through the enquiry form.

Our website and its hosting provider may process standard technical information needed to deliver and secure the site, such as IP address, browser type, device type, referring page and timestamps in server logs. This is standard infrastructure logging rather than a marketing profile.

We do not currently run our own analytics, advertising pixels or behavioural tracking on this website. If that changes, this policy and our Cookie Policy will be updated first.

• To respond to your enquiry and discuss a possible engagement
• To prepare proposals, scopes of work, quotations and invoices
• To deliver and support the services you engage us for
• To communicate about active projects, tools or subscriptions we help you with
• To maintain business records and meet applicable legal or accounting obligations
• To keep the website functional, secure and useful

We do not sell your information, and we do not add you to marketing lists without your consent.

We share information only where it is necessary, and only to the extent needed:

• With service providers who support our operations, such as website hosting, email and business software
• With a software or platform provider where you have asked us to help set up, provision or manage a subscription in your name
• With professional advisors such as accountants, where required for legitimate business purposes
• Where we are required to do so by law, regulation or a valid legal request

Third-party providers process information under their own terms and privacy policies. We are not responsible for those independent policies, and we encourage you to review them.

We keep enquiry and client information only as long as it is needed for the purpose it was collected, for the duration of our working relationship, and afterwards for as long as reasonably required for records, accounting or legal purposes. Information that is no longer needed is deleted or archived securely.

We take reasonable and practical measures to protect the information we hold, including limiting access to it. However, no website, email system or online service can be guaranteed to be completely secure, and any transmission of information over the internet is at your own risk.

You can ask us to confirm what enquiry information we hold about you, correct it if it is inaccurate, or delete it where we are not required to keep it. Write to connect@prarah.com from the email address you contacted us with, and describe your request. We may need to verify your identity before acting on it, and we will respond within a reasonable period.

Our website and services are intended for businesses and adults. We do not knowingly collect information from children.

This Privacy Policy may be updated as our services, tools and legal obligations change. The version published on this page is the version that applies. Where a change is material, we will update the "last updated" reference above. Continuing to use the website or our services after an update means you accept the updated version.

For any question about this Privacy Policy or your information, write to connect@prarah.com. PRARAH AGENCY currently operates as a sole proprietorship and can be reached by email; a postal correspondence address will be published here once confirmed.

• Email: connect@prarah.com
• Website: https://prarah.com
• Business structure: Sole proprietorship
• Registered/correspondence address: [To be confirmed]
• Tax/registration identifiers: [To be confirmed, if and when applicable]